Plex 2E

  • Private Community
 View Only

  • 1.  Display the messages on the Event Viewer of Windows Server 2012/2016

    Posted Aug 27, 2018 10:56 PM

    Hello,

     

    We incorporate the Dialog Messages into the action diagram of the WinNTC function and let the event viewer output the messages.
    When the OS of the server machine is Windows Server 2012 or 2016, the messages are not displayed on the Event Viewer. In Windows Server 2008 r2, Windows 7 and Windows 10, the messages are displayed on Event Viewer.

    Of course, the logging level of the dispatch service manager is set to "error, warning, information, trace".

     

    What can we do to display the messages on the Event Viewer of Windows Server 2012, 2016?

     

    * We are using Plex r7.2.1(Build 24.002).

     

    Regards,
    Hifumi



  • 2.  Re: Display the messages on the Event Viewer of Windows Server 2012/2016

    Broadcom Employee
    Posted Aug 28, 2018 07:26 AM

    Hi Hifumi,

    are the same Software level installed on both Server? For Sample same Visual Studio version as 2013 is required.

    from CA PLEX 7.2.1 Install Guide:
    Windows C++ Server (WinNTC Generator)
    Following are the requirements for Windows C++ Server:

    CA Plex Windows Application Server.
    Microsoft Visual Studio 2013 Professional edition. For more information about Visual Studio, see the Windows C++ Client (WinC Generator) section in this guide.
    DBMS (Microsoft SQL Server 2008, Microsoft SQL Server 2012, Microsoft SQL Server 2014, Oracle 11g, Oracle 12c, or IBM DB2 9.5). The latest available service packs are generally recommended.
    Microsoft Windows Server 2008, or Microsoft Server 2012.
    Note: The Windows C++ Server generator is provided only for maintenance of existing WinNTC applications. CA strongly recommends the use of C# or Java generators for the development of new applications for the Windows Server platform.

    https://docops.ca.com/ca-plex/7-2-1/en/installing/system-requirements
    and
    See https://docops.ca.com/ca-plex/7-2-1/en/release-information/new-and-updated-features

    Plex WinC/WinNTC variant have the following as prerequisites:
    Visual Studio 2013 Professional with Update 5
    Multibyte MFC Library for Visual Studio 2013


    I would suggest to open a Support case.

    regards

    Thomas



  • 3.  Re: Display the messages on the Event Viewer of Windows Server 2012/2016

    Posted Aug 29, 2018 01:03 AM

    Hi Thomas,

     

    Thank you for your comment.

    The server has the same level of c++ redistributable package installed as the development environment.
    Of course, it meets the system requirements of Plex r7.2.1.

    Windows Server 2012/2016 has successfully called WinNTC server functions, but the message embedded in the action diagram is not displayed in Event Viewer.

     

    In Windows Server 2008 R2, when we call 'AA4F' WinNTC function, it is displayed in Event Viewer as shown below.

    -----
    1. Calling function 'AA4F (AA4F)' (External).

    2. TEST   <- Message embedded in action diagram.

    3. Called function 'AA4F (AA4F)' (External). Duration = 0ms.
    -----


    Windows Server 2012/2016 only output the following information to Event Viewer.

    -----
    1. Successfully created mutex objects [Global\Mutex.*******************************************]

    2. Received a client request calling function AA4F (in library AA4F (thread or process 3872)).
    -----

     

    I will open a support case on this question.

     

    Regards,
    Hifumi