Hi Ritu,
Shiney (Broadcom Support) solved a very similar issue for me earlier this week.
Turn on HTTP/SSL DEBUG in your workstation (via Help Menu). You might see an SSL-handshake error during recording.
Specifically, if you see an alert on the TLS version, something like:
28] Filter thread for 832834.dxi-na1.saas.broadcom.com:443->127.0.0.1:52307, SEND TLSv1.2 ALERT: fatal, description = handshake_failure
Than you can activate the TLSV properties in your local.properties file.
Add:
https.protocols= TLSv1.2,TLSv1.1,TLSv1 in local.properties
Restart Workstation and see if this helps.
Cheers,
Danny
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