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error Download ".mar" file in Portal

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  • 1.  error Download ".mar" file in Portal

    Posted 08-13-2020 12:42 PM

    Hello everyone.

    I am facing a problem with the Portal to download deployed services, whenever I select the option it downloads a file called "undefined.zip" instead of the file with the extension ".mar". I've tried to download it using the API and it doesn't work either.

    Would anyone know how to answer what may be happening?

    The version of DevTest is 10.4.0.

    Thank you all.



    ------------------------------
    Michel Silva
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  • 2.  RE: error Download ".mar" file in Portal

    Posted 08-14-2020 12:33 AM
    Hi Michel,

    This behavior is observed when the downloaded item gets corrupted (could be because of multiple reasons like connection reset while download etc.).

    Also, can you try creating a mar file for your deployed service manually and test once.

    Thanks

    ------------------------------
    Regards,
    Vaibhav Jain
    Capgemini
    ------------------------------



  • 3.  RE: error Download ".mar" file in Portal

    Posted 08-14-2020 06:55 AM
      |   view attached
    I am having two problems that may be the possible cause of the error.

    The first is this error that appears on the Portal:
    An error occurred while retrieving the list of VSE servers.

    The second cause may be the VPN used.

    We will investigate the problem further and when it is solved I post the solution here.

    Thank you!


  • 4.  RE: error Download ".mar" file in Portal
    Best Answer

    Posted 08-14-2020 09:14 AM
    Hi Matheus,

    This error usually comes when a deployed services gets corrupted. You have to clear the VSE_Deploy folder and try restarting the portal.

    Thanks

    ------------------------------
    Regards,
    Vaibhav Jain
    Capgemini
    ------------------------------



  • 5.  RE: error Download ".mar" file in Portal

    Posted 08-21-2020 02:17 PM

    Thank you very much for your suggestion.

    We applied this procedure and it worked perfectly, even the performance improved significantly.




  • 6.  RE: error Download ".mar" file in Portal

    Posted 08-23-2020 11:20 PM
    Thanks for the update.

    ------------------------------
    Regards,
    Vaibhav Jain
    Capgemini
    ------------------------------