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GT Subset not opening from datamaker on client machine/laptops

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  • 1.  GT Subset not opening from datamaker on client machine/laptops

    Posted 11-13-2019 03:57 PM
    Hi All,

    We have installed the datamaker and Javelin tools in our laptop and TDM GT server installed on windows server. when we try open datamaker and and connect to "data subset" then "Design Extracts and Transactions". we are not getting any window with subset process or we can not see any GT subset start window. no progress after that.

    Appreciate your thoughts on this?


  • 2.  RE: GT Subset not opening from datamaker on client machine/laptops

    Posted 11-14-2019 03:39 AM
    Subhash, I recommend that you double check/review the documentation for installing Datamaker (https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/continuous-testing/test-data-management/4-8-1/install-product-components0.html).  The implementation is not built on a client/server architecture.  The installation(the components you want to use) would all go on one server.  Yes you can install components like Fast Data Masker and.or Subset separately but only if you want to run them as standalone components.
    regards


  • 3.  RE: GT Subset not opening from datamaker on client machine/laptops
    Best Answer

    Posted 11-14-2019 12:59 PM
    Subhash,

    Do you have a Project/Version created?
    Have you registered the database tables into the Project/Version?
    Do you have a DataSet created of type GTSubset?
    Do you have a Source DB set?
    Do you have a Target DB set?
    Have you created the lic.dat license file for Subset?
    Activation of FDM and GT Subset
    If you are unable to use Fast Data Masker or GT Subset because of the non-availability of the licensing information, copy your license file to the following location:
    For customers with a standard TDM License, your license file is a .txt file. It is necessary to rename it to 
    lic.dat
     in the target location.
    Windows:
     %ProgramData%\CA\TDM\
    Linux:
     $HOME/.CA/TDM/


    If you start GTSubset in debug mode, what do you see?
    cd "C:\Program Files (x86)\Grid-Tools\GTDatamaker"
    java -jar GTSubset.exe > %TEMP%\subset.log 2>&1



  • 4.  RE: GT Subset not opening from datamaker on client machine/laptops

    Posted 11-22-2019 08:10 AM
    Hi,
    I have a similar issue on VDI machine. Data Subset opens as standalone application but not from the DataMaker. I was trying to use design extract from the Subset extract and also tried with Data Subset-Design and Extracts. .

    performed the below actions:
    Lic.dat file renamed
    running the command opens the login page of Data subset
    User variable updated with TDM server portal
    Java Tool options in System Variables changed to -agentlib:jvmhook -Dmic.enforce=bcel. (post this update Data Subset opens as standalone)

    Kindly suggest here



    ------------------------------
    Rajesh Jaggumantri
    ------------------------------



  • 5.  RE: GT Subset not opening from datamaker on client machine/laptops

    Posted 11-22-2019 10:01 AM
    Try Doing the same on the TDM SERVER (windows) if you are able to open GT SUBSET from the DATAMAKER, then you issue is with the right installation.

    Things to do:
    Reinstall on the VM.
    Validate all the Connection Profiles for which project you are trying to open via DATA SUBSETS> Design Extracts and Transactions.

    GT subset opens via first connecting to TDM repository and then to the Data source provided.


  • 6.  RE: GT Subset not opening from datamaker on client machine/laptops

    Posted 11-22-2019 03:28 PM
    Hi Rajesh,

    Try renaming %appdata%/Grid-Tools/profiles.xml to oldprofiles.xml
    Set the Data Source->Data Source Connection in Datamaker
    Then try Data Subset->Design Extracts and Transactions
    Let us know if you get any prompts at all.

    Scott


  • 7.  RE: GT Subset not opening from datamaker on client machine/laptops

    Posted 11-27-2019 09:55 AM
    ​Hi Scott, Thanks for your response. But the issue still exists. GT-Subset works fine as standalone but not connecting through Datamaker whie using Design extracts

    Regards,
    Rajesh Jaggumantri


  • 8.  RE: GT Subset not opening from datamaker on client machine/laptops

    Posted 12-02-2019 10:15 AM
    Hi Rajesh - do you get any dialogs appearing when selecting Design Extracts?  If not, recommend submitting a Support Case.