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Tech Tip: Datamaker: Error while connecting to ALM Service

  • 1.  Tech Tip: Datamaker: Error while connecting to ALM Service

    Posted Jan 04, 2018 05:18 PM

    While trying to register a project in Datamaker as 'BPT from HP ALM', I am getting an error message of 'Start session failed'.

     

    start session failed.png


    Steps to Reproduce: 
    1. In Datamaker, register a project. 
    2. Choose 'BPT from HP ALM' in the 'Register into project' screen. 
    3. In the 'Register BPT tab', browse for a table or enter a table name. 
    4. In the 'Choose ALM Object' window, enter in a URL and Hostname. 
    5. Click the green check mark in the bottom right hand corner. 
    Actual Result: After entering credentials and server name, we get the error message: Start session failed.

     

    To view the cause and resolution of this issue, please go here- https://support.ca.com/us/knowledge-base-articles.TEC1215265.html