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TDoD portal : self service flow missing

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  • 1.  TDoD portal : self service flow missing

    Posted 03-19-2018 10:09 AM

    Hi All,

     

    I am facing below issue. One self service flow is not getting displayed in self service catalogue. Appearing if i restart the service from server. This is happening for more number of times. How to debug and fix this issue. 

     

    Any possible reasons for this.?

     

    Regards,

    RAju Devolla. 



  • 2.  Re: TDoD portal : self service flow missing

    Posted 03-19-2018 11:02 AM

    Raju,

     

    Could you please clarify/confirm - are you using TDoD or TDM Portal? Which service do you restart to resolve the problem? What version of TDM are you running?

     

    Thanks,

    Sean



  • 3.  Re: TDoD portal : self service flow missing

    Posted 03-19-2018 11:46 AM

    Hi Sean,

     

    Please find below details.

     

    I am using this in TDoD portal.  This is developed using ARD and data maker.

    Version ; 4.3

    I have restarted CA Test Data Manager Portal service.

     

    Please advise.

     

    Regards,

     

    Vennlig hilsen



  • 4.  Re: TDoD portal : self service flow missing
    Best Answer

    Posted 03-19-2018 12:25 PM

    Raju,

     

    TDoD and TDM Portal are 2 different components. If you are recycling the TDM Portal service and based on the tile description, it sounds more like portal than TDoD.

     

    You could put Portal into to debug mode:

    TDM Portal: How to enable debugging for TDM Portal - CA Knowledge 

     

    At this point it would be recommended to open a support case if/when the problem reoccurs.

     

    Regards,

    Sean