Test Data Manager

Tech Tip: Teradata Driver Error When Connecting to Subset

  • 1.  Tech Tip: Teradata Driver Error When Connecting to Subset

    Posted 05-09-2017 03:37 PM

    This document can also be viewed at https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1564962.html 


    I am receiving the following error message when trying to connect to GT Subset with a Teradata database profile connection:


    Connection Error



    teradata connection error subset.PNG


    We are able to connect through Datamaker and access the Teradata database on its own.

    CA Test Data Manager (TDM)- GT Subset & Teradata Database

    The reason you are seeing this error message is because the Teradata jar files are not in the correct location. 


    Here are some other notes using a Teradata database with TDM:


    To use Subset with a Teradata database connection, you will need to copy your terajdbc4.jar and tdgssconfig.jar files into the C:\Program Files (x86)\Grid-Tools\GTDatamaker\lib folder. 


    You can read more about this and other database requirements here: https://docops.ca.com/ca-test-data-manager/4-1/en/installing/install-ca-test-data-manager/system-requirements

    Additional Information:

    If you experience any further issues, please open a support case on https://support.ca.com/irj/portal/newhome or call support at one of these numbers https://www.ca.com/us/services-support/ca-support/contact-support.html.