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QQ: E03020054: The package named ...xxx... is being used by ..., what does it mean?

  • 1.  QQ: E03020054: The package named ...xxx... is being used by ..., what does it mean?

    Broadcom Employee
    Posted Oct 01, 2019 03:36 PM
    When you try to do something with a package - promote, demote, check in, check out, delete version, etc, you might see an message like this:  
    E03020054 The package is being used by another process
    What causes this type of message?  How can this be resolved?

    Answer:
    Most often this happens when another user is in the middle of a long check in or check out that is still processing, or if a process involving the package hangs or crashes, leaving the package in a locked state.

    Here is an article that will help:

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/harvest-scm/13-0/messages/e03020054.html

    You should first check with other users to see if someone is performing a check in or check out.  If you find that nobody else is using the package at this time, and you just need to resolve the locked state, there is a command line utility hpkgunlk that will unlock the package.  You can read about it here: https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/harvest-scm/13-0/command-reference/get-started-with-ca-harvest-scm-commands/hpkgunlk-command-unlock-package.html



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    Melinda Skelton
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