Hello.
I have a couple suggestion that maybe will help track the problem and others that can help solve it.
First of all, what is your server version? As you are installing it now and did it on a machine running Windows Server 2008 R2 64 bits and SQL Server 2008, I assume it is CA Harvest SCM 12.5.
Regarding the debugging part, I suggest raising logging levels on the server components.
On HServer.arg, add:
-logging=5
-verbose
-trace
And on HBroker.arg, add:
-qtrace
As for the problem's origin, I think you might have some problem on name/node resolution.
Harvest communication component (PEC) uses the hostname command hostname command to resolve the broker node name.
If, for some reason, your system is not able to do that you will have to use the RT_FORCE_NODE_NAME environment variable.
If a Fully Qualified Domain Name is mandatory on you infrastructure you will have to configure Harvest to support it.
Both these situations and their resolution are described in the documentation in more detail.
These are only suggestions. So, if your system has to be up and running ASAP and you can't resolve this issue after checking these hypotheses, I suggest you open a ticket on the Support site.
Best regards,
Ricardo Bernardino