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JIRA - Get Issue By Key Or Id fail

  • 1.  JIRA - Get Issue By Key Or Id fail

    Posted 09-10-2019 04:32 PM

    When I'm trying to run the action JIRA - Get Issue By Key Or Id fail , I receive this error.

    Is it necesary to install a certification to run JIRA actions?

    CA Release Automation version 6.6.0.10105


    Agent:
    clpocora1
    Description: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    Start Time: 2019-09-10 17:21:45.501

    End Time:
    2019-09-10 17:21:45.529


    See run-time values during process run

    Inputs:

    Issue Key or Id EJ-24
    Address 10.75.176.208
    Port 8443
    Base URL
    Username eacicci
    Password *******
    Proxy Server null
    Proxy Port 0
    Proxy Username null
    Proxy Password *******
    HTTPS Enable true
    Timeout (seconds) 0

    Outputs:

    Details of the Issue null


    ------------------------------
    Telecom Argentina
    ------------------------------


  • 2.  RE: JIRA - Get Issue By Key Or Id fail

    Posted 09-11-2019 10:36 AM
    Hi Javier,

    That error indicates there is a certificate problem due to the endpoint being an https url. I believe this techdoc should help:
    https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=107767

    Kind regards,
    Gregg