RA 5.5.2 - Delete Application Not working

[Anon Anon]

Hi All,

 

We have just upgraded a client to RA 5.5.2 and post upgrade, we are trying to delete few redundant applications.

The delete is failing with error " Unexpected error on server [id to load is required for loading]. "

 

How to overcome this error and can we do the delete from db ?

 

Thanks

Paneendra

[Jacky_Mahadab]

Hi

As I know the enhancements for delete application functionality added in V6.1 , in addition  ,I think similar issue to what you described here already reported and should be fix in future releases. I would suggest to contact support for getting more detiles

Thanks

Jacky

[Anon Anon]

Thanks Jacky,

 

Will check with support.

[Jacky_Mahadab]

You can refer them to DE156612 , might be related

[Keith Puzey]

Hi,

 

  as well as contacting support also make sure you have applied the 6.1 maintenance patch ( build 1004) From this Url CA Release Automation Solutions & Patches - CA Technologies

 

regards

 

keith

[Anon Anon]

Hi Keith,

 

We are still at RA 5.5.2, can we apply the 6.1 patch on top of it ?

[Jacky_Mahadab]

No patch only can be use on top V6.1 GA (build 6.1.0.852)

See patch readme file attached

Attachment(s)

RA_610_Cumulative_b1004_README.txt.zip   142 KB 1 version

[Keith Puzey]

Hi

  sorry I misread the post I thought you had upgraded to 6.1, the delete application feature was included in 6.1

 

keith