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New UX - Review & Approver Page issue

  • 1.  New UX - Review & Approver Page issue

    Posted Feb 06, 2020 10:08 AM
    New UX - Review & Approver Page is taking very long time to load with 15.6.0.320.
    Over all system performance is good except this page.
    any idea how can we improve this.


  • 2.  RE: New UX - Review & Approver Page issue
    Best Answer

    Broadcom Employee
    Posted Feb 06, 2020 10:13 AM
    Hi Pradeep,

    This is a known issue, check out https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=143464
    We will address this in 15.7.1.2. 

    Hope this helps -Nika


  • 3.  RE: New UX - Review & Approver Page issue

    Broadcom Employee
    Posted Feb 06, 2020 10:22 AM
    we are also getting this fixed in patch 4 of 15.6.1 which is due to come anytime soon, probably in a week or so

    ------------------------------
    Thanks & Regards
    Suman Pramanik
    Sr. Principal Support Engineer | Customer Success & Support, Enterprise Software Division
    Broadcom
    ------------------------------



  • 4.  RE: New UX - Review & Approver Page issue

    Broadcom Employee
    Posted Feb 06, 2020 10:29 AM
    Yes, full fixed versions are 15.6.1.4, 15.7.1.2 and 15.8, they're added to the KB article.


  • 5.  RE: New UX - Review & Approver Page issue

    Posted Mar 02, 2020 11:02 AM
    Hi Nika

    Is this issue resolved with 15.6.1.4  ? ( as per Suman patch 4 of 15.6.1, will fix this )

    if yes then how can we reach from 
    15.6.0.320.  to 15.6.1.4  ? do we have any documentation.




  • 6.  RE: New UX - Review & Approver Page issue

    Broadcom Employee
    Posted Mar 02, 2020 11:07 AM
    Hi Pradeep -

    yes, as we stated above it's fixed there.
    To get from 15.6.0 to 15.6.1.4 you have to:
    1. Upgrade to 15.6.1
    2. Apply patch 4
    Here is the documentation on Install and Upgrade:
    http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/clarity-project-and-portfolio-management-ppm-on-premise/15-6-1/installing-and-upgrading.html


  • 7.  RE: New UX - Review & Approver Page issue

    Posted Mar 02, 2020 12:23 PM
    Hi Nika

    What is your recommendation , asking to save overall effort..

    going from 15.6.0 to 15.7 latest ?

    or as same as mentioned above ?

    hoping both will take same kind of effort, if yes then I think we need to go with 15.7 latest version from 15.6.0..please suggest..


  • 8.  RE: New UX - Review & Approver Page issue

    Broadcom Employee
    Posted Mar 02, 2020 12:56 PM
    Hi Pradeep

    We always recommend to go to the latest current version as you will be able to benefit from all new fixes. We no longer do patches on 15.6.1 this was the last one. If there is another issue you find you will be in the same situation as now. 

    So my personal recommendation would be to go to 15.7.1.2.
    To do this you will have to upgrade from 15.6.0>15.7.1 and then apply patch 2. 
    The effort/time will probably be a bit more than going to 15.6.1.4 but then you will not have to upgrade to 15.7.1 later on.


  • 9.  RE: New UX - Review & Approver Page issue

    Posted Mar 02, 2020 03:46 PM
    Thank you Nika for your input.

    Any date for 15.8 release ?

    and can we do direct upgrade 15.6.0 >15.8 after 15.8 launch ?


  • 10.  RE: New UX - Review & Approver Page issue

    Broadcom Employee
    Posted Mar 02, 2020 05:48 PM
    Hi Pradeep -
    15.8 is targeted for end March. Yes should be possible to do direct upgrade.


  • 11.  RE: New UX - Review & Approver Page issue

    Posted Mar 03, 2020 01:37 PM
    Thank you Nika...


  • 12.  RE: New UX - Review & Approver Page issue

    Broadcom Employee
    Posted Mar 02, 2020 11:07 AM
    You can download the patch from support site.Here is the documentation https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/clarity-project-and-portfolio-management-ppm-on-premise/15-6-1/release-information/clarity-ppm-15-6-1-x-and-jaspersoft-cumulative-patch-readme-files.html


    ------------------------------
    Thanks & Regards
    Suman Pramanik
    Sr. Principal Support Engineer | Customer Success & Support, Enterprise Software Division
    Broadcom
    ------------------------------



  • 13.  RE: New UX - Review & Approver Page issue

    Posted Feb 07, 2020 09:23 AM
    Thank You Suman !!!


  • 14.  RE: New UX - Review & Approver Page issue

    Posted Feb 25, 2020 02:31 PM
    Suman, Nika : Is that patch available now ? if not then any tentative date ?


  • 15.  RE: New UX - Review & Approver Page issue

    Broadcom Employee
    Posted Feb 25, 2020 02:33 PM
    Hi Pradeep -

    Which version you're asking about? There is no patch for 15.6.0. 
    15.6.1.4 is already released. 


  • 16.  RE: New UX - Review & Approver Page issue

    Posted Feb 07, 2020 09:22 AM
    Thank You Nika !!!