You make a fair point Martti!! We will get the information for the patch added to the documentation. We were trying out a different way of doing it, and it clearly did not work out. Thank you for your feedback and for pointing out a break in the user experience.
We will have it back in the documentation by next week, and all patches going forward will continue to have fixed defects listed in the documentation.
Hope you have a good weekend.
Warm Regards
Akshay
Original Message:
Sent: 08-31-2019 04:01 AM
From: Martti Kinnunen
Subject: General Availability Announcement for Clarity PPM 15.5.1 Patch 4 (15.5.1.4)
Thank you for your response.
I can see it and that was the last statement in my previous post.
So you think that it is OK on the Patch 4 (15.5.1.4) page in Docops to list the defects fixed for the previous patch # 3 but not for the current patch?
I think info regarding all the previous patches should be taken out, too, if you do not have the info for the current patch other than behind a link.
Then again going back to the original post: Just how many links do you have to open before you get to what has been fixed, improved and enhanced to validate the suggestion to upgrade?
Original Message:
Sent: 08-30-2019 06:46 PM
From: Akshay Sainath Iyer
Subject: General Availability Announcement for Clarity PPM 15.5.1 Patch 4 (15.5.1.4)
Hi Martti
The fixed defects are included in the patch file. You need to scroll down to the Issues Fixed in 15.5.1.4 section to see it. Have put in a screenshot. We had just been duplicating this information in DocOps from the file for some time. Hence, this time wanted to just share the file so that everyone could find the information within it. However, your experience does point to the fact that we may need to restructure the file to ensure the fixed issues is the first thing you see. Logically, your expectation is correct that it will be the first thing you want to look for when you open the file and if it's not there it would look like its missing. I will have a chat with the team and ensure we address this in future patch releases.
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Clarity PPM Documentation Team
Original Message:
Sent: 08-30-2019 01:41 PM
From: Martti Kinnunen
Subject: General Availability Announcement for Clarity PPM 15.5.1 Patch 4 (15.5.1.4)
Thanks . It is getting there, but I do not see issues fixed for Patch 4 in Docops
Original Message:
Sent: 08-30-2019 01:24 PM
From: Suman Pramanik
Subject: General Availability Announcement for Clarity PPM 15.5.1 Patch 4 (15.5.1.4)
Also on the site here you have it https://docops.ca.com/ca-ppm/15-5-1/en/release-information/clarity-ppm-15-5-1-4-and-jaspersoft-cumulative-patch-readme-files
------------------------------
Thanks & Regards
Suman Pramanik
Principal Support Engineer | Customer Success & Support, Enterprise Software Division
Broadcom
Original Message:
Sent: 08-30-2019 01:18 PM
From: Martti Kinnunen
Subject: General Availability Announcement for Clarity PPM 15.5.1 Patch 4 (15.5.1.4)
After look at it sorry to say it is ca-clarity-ppm-15-4-1-4-patch 15.5.4.1 for which this thread is.
Original Message:
Sent: 08-30-2019 04:54 AM
From: Suman Pramanik
Subject: General Availability Announcement for Clarity PPM 15.5.1 Patch 4 (15.5.1.4)
You are welcome Martti
------------------------------
Thanks & Regards
Suman Pramanik
Principal Support Engineer | Customer Success & Support, Enterprise Software Division
Broadcom
Original Message:
Sent: 08-30-2019 04:41 AM
From: Martti Kinnunen
Subject: General Availability Announcement for Clarity PPM 15.5.1 Patch 4 (15.5.1.4)
@Suman, now I see it.
Original Message:
Sent: 08-30-2019 04:35 AM
From: Suman Pramanik
Subject: General Availability Announcement for Clarity PPM 15.5.1 Patch 4 (15.5.1.4)
Hi Martti
Here is the link https://docops.ca.com/ca-ppm/15-4-1/en/ca-ppm-15-4-1-release-information/ca-clarity-ppm-15-4-1-4-patch-and-jaspersoft-7-1-readme-files#CAClarityPPM15.4.1.4PatchandJaspersoft7.1READMEFiles-CAPPM15.4.1.4CumulativePatchREADMEFile
------------------------------
Thanks & Regards
Suman Pramanik
Principal Support Engineer | Customer Success & Support, Enterprise Software Division
Broadcom
Original Message:
Sent: 08-30-2019 02:41 AM
From: Martti Kinnunen
Subject: General Availability Announcement for Clarity PPM 15.5.1 Patch 4 (15.5.1.4)
Thanks for the information.
Just wondering again...
I was interested in the issues fixed and enhancements in this patch so I opened the link to the docops.
That seems to give them only for the Patch #: 3.
The same thing if I open the link to the readme file.
I can see the docops being late for updates, but an should come with the patch.
Are there issues fixed and enhancements in this patch that were not in Patch
Original Message:
Sent: 08-29-2019 05:45 PM
From: Kristin Schroer
Subject: General Availability Announcement for Clarity PPM 15.5.1 Patch 4 (15.5.1.4)
Date: August 28, 2019
To: Clarity PPM Customers
From: The CA Technologies, A Broadcom Company Clarity PPM Product Team
Subject: General Availability Announcement for Clarity PPM 15.5.1 Patch 4 (15.5.1.4)
On behalf of CA, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated patches for our supported products. Today, we are pleased to announce that Clarity PPM 15.5.1 Patch 4 (15.5.1.4) is now available for On-Premise and SaaS customers.
Summary:
We recommend upgrading your Clarity PPM implementation to the latest release to take advantage of all current features and improvements. If you are unable to upgrade to the latest release, CA has made a patch available for this release. As a Clarity PPM 15.5.1 customer, install this patch if you are interested in obtaining resolutions to the issues identified in the README file:
IMPORTANT: Before applying this cumulative patch, review the README information. The README provides a list of the fixes in each patch version and any special instructions. By applying this patch, you will receive all cumulative fixes.
Instructions:
Patches are intended to be timely fixes and are not fully regression or integration tested. They are only tested against the issues listed in the README file. CA feels confident that this patch will resolve the addressed problems, but customers should be aware that a patch could have adverse side effects the function of their Clarity PPM application. Customers should not apply patches directly to production systems without first verifying in a test environment. If any issues arise in the installation or use of this patch, please contact CA Support.
For your convenience, a README text file is also included in the JAR package. Although rare, check the online README for any updates that might occur after the patch release date or after you download the patch.
Version/Build: 15.5.1.240 04 23
On Premise General Availability: August 26, 2019
SaaS Service Availability: August 26, 2019
NOTES:
- After applying the patch, remember to download and install updated client applications such as the connectors for the schedulers and XOG client applications.
- The installation of any patch may impact Studio views. Please be sure to implement in a non-production environment and test the impact of the patch on the views you have configured in Studio.
Download Instructions:
- On-Premise customers can download this patch from the Download Center on CA Support.
- SaaS customers can contact CA Support to request patch installation.
Need More Help?
Thank you again for your business.