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Add-on CSK Upgrade - No Jaspersoft

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  • 1.  Add-on CSK Upgrade - No Jaspersoft

    Posted 11-12-2019 05:07 AM
    Edited by David Marchal 11-12-2019 05:08 AM
    Hello All,

    Context : Upgrade from Clarity 15.3 to 15.7
    Architecture : Clarity standalone, no Jaspersoft, RHEL 7.5, Oracle 12.1

    I have upgraded a Clarity environment from version 15.3 to 15.7. The new UI is accessible, but I've got a bug for displaying Status Report Tab in Standard Project View. Seems it needs also the upgrade of the add-on CSK (PMO Accelerator).

    When trying to upgrade the add-on (admin content csk), I've got the following error "Unable to connect to the Data Warehouse" :
    Current product version:

    The minimum product version(s)
    that are supported: 15.7.0

    Validating the current product version against
    the minimum supported version: 15.7.0

    The product version has been validated as supported
    Installation properties for CA PPM Accelerator: Program Management Office
    ID: csk
    Unable to connect to the Data Warehouse
    Data Warehouse schema does not exist. Add-ins which are dependent on the Data Warehouse schema will not be installed.
    Failed to install content pack. ID: csk: Exiting the installation.
    Failed to install content pack. ID: csk: Exiting the installation.
    Error occurred: ./META-INF/content/xog/csk/install.xml:570: Exiting the installation.
    Check admin.log or use -verbose for more information.
    I've got the following questions :

    • Is there a way to upgrade the PMO Accelerator with no Jaspersoft / Datawarehouse ? As a workaround, I can import a dummy dwh schema, but it is not ideal. The check for dwh presence should be the same for core and add-on upgrades :
      • Core : Clarity schema, select nvl(entity_key, 'NULL')  from dwh_settings
      • Add-on : DWH schema, select 'yes' dwh_installed dwh_cfg_settings
    => As a result, the check for dwh always fails in add-on upgrade :(

    • Is there a way to inactivate the copy of each version during the upgrade (a property in install.xml file) ? For my case, the upgrade process makes a backup of versions 15.3, 15.4, 15.4.1, 15.5, 15.5.1, 15.6, 15.6.1 : approximately 2gig per folder. A total of 10-15 Go more is needed to upgrade.



  • 2.  RE: Add-on CSK Upgrade - No Jaspersoft
    Best Answer

    Posted 11-12-2019 08:03 AM
    Hi David

    PMO and DWH is mandatory for the product to work.

    Thanks & Regards
    Suman Pramanik
    Principal Support Engineer | Customer Success & Support, Enterprise Software Division