Clarity

 View Only
  • 1.  Roadmap Project Import and Sync(custom attributes) Lag

    Posted Mar 16, 2021 05:25 AM
    Hi,

    We are in Clarity 15.8, and when we try to import projects from PPM in to a roadmap, the roadmap item list doesn't get filled at the first attempt. However it displays the message Import completed.

    It takes minimum 2 imports most of the times to import the projects. Same situation is with the Sync operation of custom attributes.

    Does anyone else face the same issue?

    Kind Regards,
    Shayari


  • 2.  RE: Roadmap Project Import and Sync(custom attributes) Lag

    Posted Mar 16, 2021 08:47 AM
    Hi Shayari,

    I have not had that issue.

    There could be some aspects to check:
    When you first import, do have any items available to you in the grid layout ?
    Do the project(s) fit within the timeframe of the Roadmap timeframe ?

    Regards,
    Philip


  • 3.  RE: Roadmap Project Import and Sync(custom attributes) Lag

    Posted Mar 19, 2021 01:57 AM
    Hi Philip,

    Sometimes the projects get picked up with the first import and sometimes they don't. Either way it's not consistent.
    Yes, it happens when we import items to an existing roadmap or at times with a new one too.
    The project(s) fir within the Roadmap timeframe.

    Thanks,
    Shayari


  • 4.  RE: Roadmap Project Import and Sync(custom attributes) Lag

    Posted Mar 18, 2021 02:24 PM
    Hello we have the same behavior ... on second round works properly.

    ------------------------------
    Consultant
    Catta Consulting
    Czech Republic
    ------------------------------



  • 5.  RE: Roadmap Project Import and Sync(custom attributes) Lag

    Posted Mar 23, 2021 10:33 AM
    We understand the issue, but have not had seen this issue on any of the last 4 versions or upgrades we have performed.
    From my understanding, this sounds like a bug where it should be discussed with someone at Broadcom's support team.

    Regards,
    Philip


  • 6.  RE: Roadmap Project Import and Sync(custom attributes) Lag

    Posted Apr 12, 2021 06:16 AM
    Hi,
    currently we have a ticket on support.
    Not working sync for Roadmaps on 15.8.1 - 15.9.1.
    Projects are loaded. But when you change Project name or field Sponsor - After sync they remain unchanged.
    Vit

    ------------------------------
    Consultant
    Catta Consulting
    Czech Republic
    ------------------------------



  • 7.  RE: Roadmap Project Import and Sync(custom attributes) Lag

    Posted Jun 10, 2021 05:05 AM
    Hi,

    Any luck with the Roadmap Sync operation?

    Even we have a ticket with the support.

    Thanks,
    Shayari