Clarity

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  • 1.  Issue with message Lab

    Posted Sep 25, 2020 01:24 PM

    Hello ,
    I am getting this message for a particular user when they attach any document to an external email address. Can someone help.

    553-Message filtered. Refer to the Troubleshooting page at

        553-https://knowledge.broadcom.com/external/article?legacyId 553

        =TECH246726 for more information. (#5.7.1) (in reply to end of DATA

        command)



  • 2.  RE: Issue with message Lab

    Posted Sep 25, 2020 01:33 PM
    It looks like messagelab is rejecting an attachment but allowing the email.
    Original Message


  • 3.  RE: Issue with message Lab

    Posted Sep 25, 2020 01:37 PM
    Is this a Clarity question?
    Original Message


  • 4.  RE: Issue with message Lab

    Posted Sep 25, 2020 01:42 PM
    Thank you for replying. I am not sure where to post. Could you post it to the right place? or direct me to the right place.
    Original Message


  • 5.  RE: Issue with message Lab
    Best Answer

    Posted Sep 25, 2020 01:53 PM
    Sorry to say I don't know.
    See if you can find it in this
    https://community.broadcom.com/viewdocument/community-hack-find-your-es-produ?CommunityKey=f92efc9f-0875-4c00-ad19-f20b3185f059&tab=librarydocuments
    Original Message