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Links to New UI don't work as expected when going through login

  • 1.  Links to New UI don't work as expected when going through login

    Posted 07-23-2021 06:26 AM
    Hi all,
    We've discovered a problem with hyperlinks leading to a specific page of New UI (e.g. link to specific Idea or Project from e-mail notification) in case the user clicking the link is not logged in and therefore is redirected to the login page first. After logging in, the user is redirected to the homepage (Project tiles) instead of the link he clicked.
    Steps to reproduce:
    1) Be logged out of Clarity.
    2) Try to go to some specific place in the New UI by going to the specific hyperlink (e.g. http://clarity-system/pm/#/idea/5006028/details)
    3) Log in after being redirected to the login page.
    Expected behaviour: To end up on the linked place in the system new ui (e.g. http://clarity-system/pm/#/idea/5006028/details)
    Actual behaviour: You end up on the homepage (e.g. http://clarity-system/pm/#/projects)

    This error manifests in multiple versions of Clarity PPM (tried on 15.7, 15.8, 15.9.1...).

    This works as expected with Classic UI

    Thank you all in advance for your time and Regards,
    Martin


  • 2.  RE: Links to New UI don't work as expected when going through login

    Posted 07-24-2021 03:42 AM
    Hi Martin,

    I see the same behaviour, but it's inconsistent. In my sandbox system this works as expected:

    http://msi:8080/pm/#/project/5001000/conversation

    But when I try an idea like you did, this link puts me on the homepage like you found:

    http://msi:8080/pm/#/idea/5002000/details

    It looks like a "feature".




  • 3.  RE: Links to New UI don't work as expected when going through login

    Broadcom Employee
    Posted 07-26-2021 09:27 AM
    The default work space is PM which is project so when you are hitting http://msi:8080/pm/#/project/5001000/conversation it works as it has context as it goes to project and its instance but when you hit  http://clarity-system/pm/#/idea/5006028/details and enable browser trace post logout you will see http://clarity-system/js/core/login/login.html which is a checking if the user has valid session if not initiate the login call and missing out the context.

    The classic way of bookmarking is not the same way in modern ux how workspace is designed and thats the reason we have introduced pages where you can create a page if you want to navigate direct to that URL.


    ------------------------------
    Thanks & Regards
    Suman Pramanik
    Sr. Principal Support Engineer | Customer Success & Support, Enterprise Software Division
    Broadcom
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  • 4.  RE: Links to New UI don't work as expected when going through login

    Posted 07-26-2021 11:31 AM
    Hello Suman,
    thank you for your reply, but I do not understand the point with Pages in NewUX.

    How should this feature help us with letting users point directly to a specific idea (for example)?
    I also tried to create a Page with some modules. Copied the link -> Logged out -> closed the browser -> open the browser -> enter the URL of specific page -> Log in -> again pointed to Project Tiles.

    I miss something maybe.
    Our customer does not need this because of bookmarking, they would like to have a link to a specific project within a notification from Clarity.

    Thank you and Regards,
    Martin


  • 5.  RE: Links to New UI don't work as expected when going through login

    Broadcom Employee
    Posted 07-26-2021 01:49 PM
    Yes its not giving you the solution as you would like. Notification for project i believe it still works but other workspace its not there yet.

    ------------------------------
    Thanks & Regards
    Suman Pramanik
    Sr. Principal Support Engineer | Customer Success & Support, Enterprise Software Division
    Broadcom
    ------------------------------