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General Availability Announcement for Clarity PPM 15.7 Patch 1 (

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  • 1.  General Availability Announcement for Clarity PPM 15.7 Patch 1 (

    Posted 11-11-2019 02:29 PM

    To:                 Clarity PPM Customers

    From:            The CA Technologies, A Broadcom Company Clarity PPM Product Team 

    Subject:        General Availability Announcement for Clarity PPM 15.7 Patch 1 (

    On behalf of CA, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated patches for our supported products. Today, we are pleased to announce that Clarity PPM 15.7 Patch 1 ( is now available for On-Premise and SaaS customers.


    We recommend upgrading your Clarity PPM implementation to the latest release to take advantage of all current features and improvements. If you are unable to upgrade to the latest release, CA has made a patch available for this release. As a Clarity PPM 15.7 customer, install this patch if you are interested in obtaining resolutions to the issues identified in the README file:


    IMPORTANT: Before applying this cumulative patch, review the README information. The README provides a list of the fixes in each patch version and any special instructions. By applying this patch, you will receive all cumulative fixes.


    Patches are intended to be timely fixes and are not fully regression or integration tested. They are only tested against the issues listed in the README file. CA feels confident that this patch will resolve the addressed problems, but customers should be aware that a patch could have adverse side effects to the function of their Clarity PPM application. Customers should not apply patches directly to production systems without first verifying in a test environment. If any issues arise in the installation or use of this patch, please contact CA Support.

    For your convenience, a README text file is also included in the JAR package. Although rare, check the online README for any updates that might occur after the patch release date or after you download the patch.


    Version/Build: 01 19

    On Premise General Availability: November 6, 2019

    SaaS Service Availability: November 6, 2019


    ·         After applying the patch, remember to download and install updated client applications such as the connectors for the schedulers and XOG client applications.

    ·         The installation of any patch may impact Studio views. Please be sure to implement in a non-production environment and test the impact of the patch on the views you have configured in Studio.

    Download Instructions:

    ·         On-Premise customers can download this patch from the Download Center on CA Support.

    ·         SaaS customers can contact CA Support to request patch installation.

    Need More Help?

    ·         CA Support in North America: +1-800-225-5224

    ·         CA outside North America: Contact CA Support for the local number in your country or to open a customer care case.

    ·         CA Clarity PPM Community:

    ·         CA Support Lifecycle Policy:

    Thank you again for your business.

  • 2.  RE: General Availability Announcement for Clarity PPM 15.7 Patch 1 (

    Posted 11-11-2019 02:52 PM
    Thank you for sharing this with the community Kristin!

    Chris Hackett
    Community Manager, Broadcom Enterprise Software Division
    Broadcom Inc.

  • 3.  RE: General Availability Announcement for Clarity PPM 15.7 Patch 1 (

    Posted 11-12-2019 03:10 AM
    Edited by Sebastian Ryborz 11-12-2019 03:40 AM
    Hi Kristin, Christopher,

    maybe I missed it, but is there a plan to ship the fix
    DE49803: Open Workbench Crashing When Manually Adding Tasks to Project
    also for 15.6.0's OWB ?

    Best regards,

  • 4.  RE: General Availability Announcement for Clarity PPM 15.7 Patch 1 (
    Best Answer

    Posted 11-12-2019 03:43 AM
    Hi Sebastian

    There is no further patches on 15.6.0, however we are targeting to get this fixed in 15.6.1 Patch 3

    Thanks & Regards
    Suman Pramanik
    Principal Support Engineer | Customer Success & Support, Enterprise Software Division