Configuring Notification Templates for Conversations

[Lisa Currie]

We recently moved from v15.5 to v15.8.1 as part of the GCP upgrade. If a user is mentioned in a conversation the email notification they now receive is useless as it does not reference the investment/project to which the conversation pertains. I believe it's possible to configure these notifications but I'm unclear which of the attributes needs to be added to the subject/body to include the data we need it in. These are the options I'm offered:

Is the ID attribute variable the Investment ID? The preview function doesn't appear to help at all.
I'd like the notification to advise the user of the investment/project against which the conversation has been entered, given these are typically notifications to Resource Managers to advise of a staffing need.

Any pointers gratefully received!

Thanks

Lisa

[Pratyush Prateek]

You really can't do much with the email notifications sent for conversations. 
See Brian's response to a similar question in the link below.
Clarity Modern UX Demo QA 2020-07