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Email to be sent when Project / Tasks are in Not Started status

  • 1.  Email to be sent when Project / Tasks are in Not Started status

    Posted Jun 15, 2021 08:01 AM
    Hello,

    Email to be sent when Project / Tasks are in Not Started status. We tried creating a process for the same, but that cannot be dynamic value; only a constant can be used in building the expression. We would want something like an email to be sent to assignee / project manager the next day of the Project creation and task date when the status is still as 'Not Started'.

    Could you help us on the same?

    Thanks,
    Rashid


  • 2.  RE: Email to be sent when Project / Tasks are in Not Started status

    Posted Jun 18, 2021 03:15 PM
    Hi Rashid,

    Solution 1:
    Create a process and schedule to run once a day.
    Process Logic:
    - Checks project which were created a day before and task with status Not started.
    - Send Email to assignee/project manager satisfying above criteria.

    Solution 2:

    Create two process.
    Process 1:
    - Project object based, On-Demand start enabled.
    - Sends email to assignee/Project Manager.
    Process 2:
    - Schedule to once a day.
    - Checks for project created a day before with task status Not Started.
    - Run process 1 stratifying above criteria. 

    Hope this helps

    Regards,
    Gaurav Komawar