Clarity

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  • 1.  Costplan/Budget plan is not visible in NewUX

    Posted Sep 24, 2020 07:36 AM
      |   view attached

    When We are using Module Financials than Cost plan is not visible - No error displayed.

    If we are using module Financial plan or Classic UI than cost plan is visible.

    Yesterday everything works fine. There is no difference based on user rights (Trying under Admin).

    When we started tracking in web browser we can find error 400. And in the detail There is error message " API-1006: The value "undefined" For Attribute ´startDate´is not expected format or is invalid." See the screenshot

    Vit



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    Consultant
    Catta Consulting
    Czech Republic
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  • 2.  RE: Costplan/Budget plan is not visible in NewUX

    Posted Sep 25, 2020 02:22 AM
    Can you check in classic, if there is an Start and End Date set for the time period (I guess it should be set automatically?)?
    Have you tried to change the user's locale to "English (USA") or something like that? 
    Another guess: have you changed the lookup "Time Period Browse", which is used for the start and end date?

    In our system, these attributes are set per default for working with the ModernUX, so it should only be that, whether there is no value, or it has a format, which doesnt work. We have never encountered such a problem so far.

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    IT Service Manager
    SCHOTT AG
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  • 3.  RE: Costplan/Budget plan is not visible in NewUX

    Posted Oct 03, 2020 06:30 AM
    Hello Marcel,
    in Classic environment everything works fine.
    We found where was the problem. Too many attributes on object project.
    In newUX its sorted by LABEL - So if there is more than 500 attributes in list before Start date than it doesnt work in newUX.
    Solution? Easy - rename Start date to Date of start and voila it works.

    Vit

    ------------------------------
    Consultant
    Catta Consulting
    Czech Republic
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  • 4.  RE: Costplan/Budget plan is not visible in NewUX

    Posted Oct 05, 2020 02:15 AM
    Edited by Marcel Wagner Oct 05, 2020 02:16 AM
    Hi Vit,

    thank you for coming back with the solution! Which Clarity version do you use? I just read the QnA document of the last week's ModernUX demo, and there was this question:
    "Q: In the Projects grid, the Columns Panel does not show all the attributes that we have in [the
    system]. I remember that one of the support guys said it is because that list is limited, so it only shows
    approximately 400 attributes. Is that going to be fixed? (Tomi K)
    A: This was a known issue up until the 15.7.1 release but was resolved in 15.8 or later. Other areas affected
    with this same issue (such as the project filters) were fixed in 15.8.1. "
    Link: Clarity 
    So maybe your issue is solved with 15.8.1.

    Kind regards
    Marcel

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    IT Service Manager
    SCHOTT AG
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  • 5.  RE: Costplan/Budget plan is not visible in NewUX

    Posted Oct 05, 2020 03:13 PM
    Unfortunately 15.8.1

    ------------------------------
    Consultant
    Catta Consulting
    Czech Republic
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  • 6.  RE: Costplan/Budget plan is not visible in NewUX

    Posted Oct 06, 2020 04:59 AM
    hmmm... then I'd count that as a bug.

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    IT Service Manager
    SCHOTT AG
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