I tend to agree with Garrett on the receiving more information from Rego than Broadcom on this. THis makes sense to a point. BC already has our business and Rego is trying to get it.
Specifically on this last round of communication there is appears to be a discrepancy between the email Suman attached and Rego.
Broadcom Email from above:
The Clarity PPM SaaS data center migration is scheduled to begin January 1, 2020 and all customermigrations will be completed by June 30, 2020. Broadcom has defined a detailed migration
schedule and will communicate the schedule to customers 30-60 days prior to their scheduled date
Rego Email: Attached
All new customers will be set up in the new data center beginning January 28, 2020.
U.S.-based transitions will start in March of 2020; this is a change from the original transition date of January 2020. Other regions will have slightly different timelines
Can you confirm if Broadcom is still on schedule to have us all migrated by June 30th?
Original Message:
Sent: 02-20-2020 08:36 AM
From: Garrett Steudle
Subject: Clarity PPM SaaS Migration
In my opinion there's a problem Suman. I've received more information about this migration from a third party vendor than I have from Broadcom. That to me is an issue and makes me wonder why can't Broadcom send this type of communication.
Garrett
Original Message:
Sent: 02-19-2020 04:26 AM
From: Suman Pramanik
Subject: Clarity PPM SaaS Migration
Hi Pia
Yes we are starting with the migration in the month of March and you will receive updates individually from us when we schedule your migration
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Thanks & Regards
Suman Pramanik
Sr. Principal Support Engineer | Customer Success & Support, Enterprise Software Division
Broadcom
Original Message:
Sent: 02-19-2020 04:21 AM
From: Pia Jeppesen
Subject: Clarity PPM SaaS Migration
Hi Suman,
Thank you for fast reply. I have received this letter, it just seemed from Rego's newsletter today that further information had been sent out, and that was the information I thought I was missing. Newsletter from Rego is attached in this email and I'm referring to their 3rd topic "Additional Updates About Your Clarity PPM SaaS Migration".
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Pia Jeppesen
Senior Specialist
DSV A/S
Denmark
Original Message:
Sent: 02-19-2020 03:38 AM
From: Suman Pramanik
Subject: Clarity PPM SaaS Migration
Hi Pia
We have sent the the attached sample letter. We have sent this communication on 29th October 2019 and if you haven;t received then either you are not the primary support contact for DSV or the email landed in spam. If you have any additional questions please reach out at clarityppm.saas@broadcom.com
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Thanks & Regards
Suman Pramanik
Sr. Principal Support Engineer | Customer Success & Support, Enterprise Software Division
Broadcom
Original Message:
Sent: 02-19-2020 03:17 AM
From: Pia Jeppesen
Subject: Clarity PPM SaaS Migration
Hi all,
I just received a newsletter from Rego where they mention additional updates about Clarity PPM SaaS Migration and states that Broadcom has announced this. I do not see that I have received any newer announcements from Broadcom (last one received on 29 October 2019) on the migration and I'm quires if others have received some, as then I need to figure out where I'm supposed to sign up for it.
/Pia
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Pia Jeppesen
Senior Specialist
DSV A/S
Denmark
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