Anyone has any idea about the following error, this error i received when i upgrade the application from 15.2 to 15.3. I successfully ran the data warehouse job also with full load option. Even the log does not show me a clear picture. i have attached the install.log file your reference.
I saw the install log and i see the error below
11/27/18 12:32 PM (ExecTask) Copying 1 file to C:\niku_15_3\Clarity\bin11/27/18 12:32 PM (ExecTask) Copying 1 file to C:\niku_15_3\Clarity\bin11/27/18 12:32 PM (ExecTask) C:\niku_15_3\Clarity\.setup\scripts\readsvc.js(9, 1) WshShell.RegRead: Invalid root in registry key "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSSQL\DisplayName".11/27/18 12:32 PM (ExecTask) C:\niku_15_3\Clarity\.setup\scripts\readsvc.js(9, 1) WshShell.RegRead: Invalid root in registry key "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSSQLSERVER\DisplayName".11/27/18 12:32 PM (ExecTask) 11/27/18 12:32 PM (ExecTask) Failure occured: 11/27/18 12:32 PM (ExecTask) C:\niku_15_3\Clarity\.setup\scripts\deploy.xml:108: Could not discover local SQL Server service. Please ensure MS SQL Server is installed correctly on this machine.11/27/18 12:32 PM (ExecTask) 11/27/18 12:32 PM (ExecTask) See admin.log file for possible errors, or try -verbose option.11/27/18 12:32 PM (UnknownElement) Task "exec" finished with error.C:\CA_15_3_InsMedia\InstallMedia\Install\install-packages\15.3.0\install.xml:607: exec returned: 1
This indicated that database server has some issue and hence it failed, were your 15.2 was up and running prior to upgrade?
Yes. I assume it was looking for the database using registry. My MSSQL server is on a different Machine.
15.2 is running fine now. The upgrade has not changed any settings in the current application running folder. I was able to perform all activities normally.
Yes it failed pretty early, in 15.2 are you having service for database and if you can remove the same and start the upgrade. Hoping the MS SQL is the supported version
I am sorry for my little knowledge on upgrade/ca clarity. How can i remove the service for database
If you login to CSA and under services you will see reports and database please remove those or from PPM_HOME/bin you can run service status all to see list of services registered and then service remove database to remove
Thanks Suman, I did the same and running the upgrade. I can see that it has proceeded to upgrade DB. Thanks for you timely support.
Great, wish you happy upgrading