Clarity

Expand all | Collapse all

Cannot add new documents/folders to Document Manager of a Project Template

Jump to Best Answer
  • 1.  Cannot add new documents/folders to Document Manager of a Project Template

    Posted 01-15-2019 10:56 AM
      |   view attached

    Hello,

     

    Our business just concluded the implementation of CA PPM v15.5.1.  As an Admin (all global rights), I'm unable to add new documents or folders within the "Collaboration" section of a Project Template.  There are no options shown to Add Folders or Documents, and I'm unsure why this is occurring.

     

    Could anyone please assist?

     

    Thank you,

    Matt



  • 2.  Re: Cannot add new documents/folders to Document Manager of a Project Template
    Best Answer

    Posted 01-15-2019 12:16 PM

    Hi Matt,

     

    Are you a participant and/or collaboration manager on the Project Template?

     

    You can check that in the Team/Participants tab.

     

    Cheers,

    Raúl



  • 3.  Re: Cannot add new documents/folders to Document Manager of a Project Template

    Posted 01-15-2019 01:26 PM

    Thank you, Raul.   I have resolved the issue.  



  • 4.  Re: Cannot add new documents/folders to Document Manager of a Project Template

    Posted 01-15-2019 12:16 PM

    Just wondering if you are a participant or the collaboration manager of that template project?

    In 15.4 you do not see the Collaboration tab unless you are a participant or the collaboration manager.

    If you are then you can see the various actions



  • 5.  Re: Cannot add new documents/folders to Document Manager of a Project Template

    Posted 01-15-2019 01:26 PM

    Thank you, urmas.  I have resolved the issue.