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Processes auto-start when not meeting conditions and don't start when they do

  • 1.  Processes auto-start when not meeting conditions and don't start when they do

    Posted 11-22-2018 11:29 AM

    We have upgraded to 15.5 and processes are starting without meeting the start condition.  The bug we have looks to be isolated to one sub-object underneath the Project object.  The processes have start condition of "Start when value does not equal previous"

    The processes run even when just clicking save and not changing any values.

     

    However when we change the start condition to something more explicit such as "Start when <field> = Yes" the process does not start.

     

    We also tested this in 15.3 and it was occurring on that version as well.

     

    Has anyone seen this strange behaviour?



  • 2.  Re: Processes auto-start when not meeting conditions and don't start when they do

    Posted 11-26-2018 11:56 AM

    If you post the actual start condition, I can take a look to see if there is anything obvious about the start condition that might cause this issue.

    If there isn't anything obvious at that point, it may end up being better for you to open a case with support.

     

    Jeanne