Unable to sync Ca Agile Central with Ca Clarity 14.4v

[Legacy User]

Hi guys,

 

I'm trying to sync CA Agile Central with CA Clarity PPM 14.4v but nothing happens as the rally synchronization job goes into processing mode and never completes.

 

I've taken the below steps for configuring the integration and other settings.
Reference - https://docops.ca.com/ca-ppm/14-4/en/add-ins-and-integrations/integrate-ca-ppm-with-ca-agile-central-rally

1. Installed Agile Central add-in
2. Rest API status -- enabled
3. Agile Integration Owner -- admin having API access and all rights

4. Integration object is configured using below attributes:
     - Integration Name, ID
     - Integration URL
     - Integration Instance
     - Authentication Type - API key

 

In Rally tab:
- Portfolio Item Type Map (Project)
- Portfolio Item Type Map (Task)
- Create and Sync Tasks
- Create and Sync Team
- Default Rally Owner ID
- Default Rally Project ID
- Open for Time Entry (Task)

 

5. After this setup, I've created one active project in Clarity and in the
   Project properties-->Agile Summary(subpage)-->

                              Synchronize: checked
                              Agile System : selected integration record

 

6. Ran Rally synchronization job with below parameters:
   Date Window: Projects updated in the last 12 months
   Project Status: active

 

Result: the job goes into processing mode and never stops unless deleted explicitly.No changes in Agile Central.

As no error is shown up in the bg logs also, I'm not able to figure out what is wrong with the configuration.
Please help!

 

Also, after the installation of add-in, below things appear in Clarity:
1. Rally synchronization job under JOBS
2. Agile Summary subpage under project properties
3. An integration subpage for Rally and lookup menus that allow you to select integration values

But there is no Agile Summary subpage under task properties(as described in the reference doc)

 

Gud day:)

[bulmi01]

Darshana,

 

I moved this post to the PPM site as Agile Central does not have much, if any, experience with this integration.

 

Michael

[Esteban Aramendi]

Hi there, if you are not seeing the Agile Properties either on Projects or Tasks, check if you have different partitions views in PPM.

 

I had that issue, and the default integration enables the option for the Default Partition, and as we had a different partition, it was required to add the agile view into that one.

[Legacy User]

Hi,

 

Thanks for reply.

The Agile summary subpage is now visible on both project and task properties. I've installed it manually from content-add ins.

 

I have raised a case with CA and found that PPM server itself can't connect to Agile Central as no port is configured for the same.