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Performance issue with Clarity application, and application goes down often. Is there any clarity recommended server config. available in any forums.

  • 1.  Performance issue with Clarity application, and application goes down often. Is there any clarity recommended server config. available in any forums.

    Posted 04-04-2018 02:56 AM

    Below are some of the scenarios affected by the performance issue:

    1. Navigation is very slow and the production server goes down often. We find that the CPU utilization runs at the maximum whenever this happens. 

    2. Time slice and Datamart jobs are taking very long time to complete.

     

    As per Clarity CA ppm suggestion we are moving from Linux to AIX server. And we are following 4(App with load balancer) +1 (DB server) architecture currently.

     

    Please do suggest any monitoring tool for the same.



  • 2.  Re: Performance issue with Clarity application, and application goes down often. Is there any clarity recommended server config. available in any forums.

    Posted 04-06-2018 01:36 PM

    Here is a link to the Clarity forums: CA PPM . I switched it for you as well.

     

    Thanks!



  • 3.  Re: Performance issue with Clarity application, and application goes down often. Is there any clarity recommended server config. available in any forums.

    Posted 04-06-2018 01:52 PM

    Hi Karthick,

    Is the high CPU occurring on the oracle side or the application side?  And when it occurs, which process specifically is using all the CPU resources?

    Also there was a PPM Performance Tuning webinar that took place a couple of years back, but the content is still relevant today.  You can find the recording and presentation here:  CA PPM Performance tuning webinar 

     

    Let us know,

    Thanks,

    Jon I.



  • 4.  Re: Performance issue with Clarity application, and application goes down often. Is there any clarity recommended server config. available in any forums.

    Posted 04-06-2018 03:10 PM