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Unable to approve/return timesheet on 15.3 new UI

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  • 1.  Unable to approve/return timesheet on 15.3 new UI

    Posted 10-22-2017 03:04 AM

    I am getting the below error on New UI 15.3 when i am trying to approve/return a timesheet. But it is working fine when i do the same from Classic UI action items.

     

         at java.lang.Thread.run(Thread.java:745) ERROR 2017-10-22 05:59:18,008 [http-nio-8098-exec-2833] rest.validation (clarity:mrabcd:5120338__5BDF9C7E-CB4C-4EC0-BCDD-F3E0455E5A5D:PPM_REST_API) ODFResourceProvider :: Could not update resource. Object code alias: [ requestUrl: http://xx.xx.***.xx:yyyy/ppm/rest/v1/timesheets/5000002 , _restResourceName : timesheets , _id : 5000002 , _parentInfo : null , _apiVersion : v1 , _includeLinksArray : true] ERROR 2017-10-22 05:59:18,008 [http-nio-8098-exec-2833] rest.validation (clarity:mrabcd:5120338__5BDF9C7E-CB4C-4EC0-BCDD-F3E0455E5A5D:PPM_REST_API) ExceptionInfo ::  Could not update resource. Resource name: timesheets. Error code: validation.lockedAttribute Error message: CMN-0015: Attribute 'prstatus' was locked and cannot be changed.

    any pointers will be helpful.



  • 2.  Re: Unable to approve/return timesheet on 15.3 new UI

    Posted 10-22-2017 04:42 AM

    I have no problem approving and returning a timesheet in the new UI in 15.3.

    Do you have any process related to timesheets?

    Is that for one resource only or for more?

    Is that for one user only or for more?

    I do not see any right that could be related.



  • 3.  Re: Unable to approve/return timesheet on 15.3 new UI

    Posted 10-22-2017 07:14 AM

    The only process working on timesheet is 'Project Manager Approval'.

    And this is replicating for all the resources



  • 4.  Re: Unable to approve/return timesheet on 15.3 new UI
    Best Answer

    Posted 10-22-2017 11:47 AM

    If you do that in the Classic UI there should not be a lock in the prlock table as the error message suggests, but it is worth checking. See

    Timesheet Lock 

    Learn PPM with Rego: Unlock Timesheets, Allocations Missing from TSV, Notification Links Misdirect Users, Add Jaspersoft PDF Fonts, and Allocation on NPIO Updates ETC 

     

    You can use the New UI for timesheet entry and as a work around the Classic UI for approval and returns. See the end of
    https://communities.ca.com/message/242016668-re-classic-timesheet-view-in-153?commentID=242016668#comment-242016668 

     

    Is it all timeperiods or just one.

    Open a case with support.