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Space and % in filter text are changing to %20 and %25 on clicking the refresh button twice

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  • 1.  Space and % in filter text are changing to %20 and %25 on clicking the refresh button twice

    Posted 02-15-2017 10:04 AM
      |   view attached

    Hi Everyone

     

    We are in the process of upgrading to CA PPM 15.1 from 14.2. In our 15.1 test environment we are facing the following issue. I have raised a support ticket but I was told that the support team is not able to recreate this issue.

     

    Can someone verify whether you are having the same problem in your 15.1 environment?

     

    Steps to reproduce the issue:
    1) Go to any list under Administration menu like Process, Lookups, Portlets, Queries, Objects, etc. Example: Administration -> Processes
    2) Enter some text in the filter text box. Example: Enter "test text%v15" in name filter box and hit Filter button. Some or no records will be returned.
    3) Now, click the refresh button of Clarity twice (not the refresh button of browser)

     

    Expected result:
    The text entered in the filter box should remain same for any number of refresh

     

    Actual Result/Issue:
    The Space characters in the filter text are changing to %20 and % is changing to %25



  • 2.  Re: Space and % in filter text are changing to %20 and %25 on clicking the refresh button twice

    Posted 02-16-2017 02:01 AM

    I just tried and I couldn't reproduce it either. Is this happening for you on a single app setup, with not load balancers?



  • 3.  Re: Space and % in filter text are changing to %20 and %25 on clicking the refresh button twice

    Posted 02-16-2017 11:56 AM

    Yes, our 15.1 test environment is a single app setup.



  • 4.  Re: Space and % in filter text are changing to %20 and %25 on clicking the refresh button twice

    Posted 02-16-2017 03:45 AM

    Used to get similar problems using Firefox ; IE and Chrome behaved OK.

    i.e. browser related.



  • 5.  Re: Space and % in filter text are changing to %20 and %25 on clicking the refresh button twice

    Posted 02-16-2017 10:00 AM

    Thank you for your response. I'm getting this problem both in IE and Chrome. I have not tested it in Firefox



  • 6.  Re: Space and % in filter text are changing to %20 and %25 on clicking the refresh button twice

    Posted 02-16-2017 10:05 AM

    OK, similar symptoms but different cause then I would think. Good luck.



  • 7.  Re: Space and % in filter text are changing to %20 and %25 on clicking the refresh button twice

    Posted 02-16-2017 07:16 AM

    Vinoth - I tried it and was able to reproduce the issue in 15.1 (15.1.0.149 02 13)

     

    test%20text%25v15



  • 8.  Re: Space and % in filter text are changing to %20 and %25 on clicking the refresh button twice

    Posted 02-16-2017 10:00 AM

    Thank you, Peter.



  • 9.  Re: Space and % in filter text are changing to %20 and %25 on clicking the refresh button twice

    Posted 02-16-2017 03:21 PM

    Yes, I am seeing it in PPM 15.1.0.149 03 5 in both IE 11.0.9600.18537 and Chrome 56.0.2924.87.

    Also seeing it in PPM v13.2.0.472.



  • 10.  Re: Space and % in filter text are changing to %20 and %25 on clicking the refresh button twice

    Posted 02-17-2017 12:53 PM

    Yes, I am getting it in PPM 15.1.0.149 02 13 and IE 11.0.9600.18537 and Chrome 56.0.2924.87.



  • 11.  Re: Space and % in filter text are changing to %20 and %25 on clicking the refresh button twice

    Posted 02-22-2017 02:59 AM

    Happened to me using Clarity 15.1.0.149 01 22 and IE 11.0.9600.18537.



  • 12.  Re: Space and % in filter text are changing to %20 and %25 on clicking the refresh button twice
    Best Answer

    Posted 02-27-2017 11:13 AM

    CA Support was able to reproduce this issue and they have created new defect for this. Defect number: DE32657