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Unable to return/adjust timesheets

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  • 1.  Unable to return/adjust timesheets

    Posted 12-07-2016 10:07 AM

    We have posted timesheets for the month of November that require adjustments.  The time periods are open, but as an administrator I am unable to return them for adjustment.  Anyone have any idea of why this would happen?



  • 2.  Re: Unable to return/adjust timesheets

    Posted 12-07-2016 10:22 AM

    A system administrator does not necessarily have access rights on data (eg timesheet-approve/time-enter on the resources) - I would check those things first then.



  • 3.  Re: Unable to return/adjust timesheets
    Best Answer

    Posted 12-07-2016 02:43 PM

    Further investigation found

    1. One of the projects on the timesheet had been turned off for time entry

    2. Tasks that had time entered on them in each of the projects had been turned off for time entry

    The 2 above items prevented the timesheet from being adjusted.  Once the different items had been turn on for time entry adjustments were able to be done.  After posting financials all items were reverted back to their state before the adjustments.