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CA PPM 14.4 - Webservice WriteUser - Fatal Error Resource XXXXX already associated with another user

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  • 1.  CA PPM 14.4 - Webservice WriteUser - Fatal Error Resource XXXXX already associated with another user

    Posted 07-14-2016 09:19 AM

    Hello all,

    I'm facing a new behaviour with CA PPM14.4 P2.

    When I tried do a request to clarity webservice using WriteUser I received the following error.

    This user already exists in CA PPM, but in older version when I did one request like this, the record was updated.

    Anyone had this problem?

     

    Error:

    <Description>This record has not been inserted</Description>

                         <Exception>java.lang.Exception: Resource XXXXX already associated with another user. Please use an  unique resourceId.

     

    Thanks.

    Attachment(s)



  • 2.  Re: CA PPM 14.4 - Webservice WriteUser - Fatal Error Resource XXXXX already associated with another user
    Best Answer

    Posted 07-14-2016 10:04 AM

    Is the resource id that you are trying to associate with the user in the XML already used against a different user in the target system? (this is what the error message is saying is the problem)



  • 3.  Re: CA PPM 14.4 - Webservice WriteUser - Fatal Error Resource XXXXX already associated with another user

    Posted 07-14-2016 11:28 AM

    Sorry guys...the tags  userName="***" and resourceId="***" are diferent value.

    Shame me.