Clarity

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  • 1.  PMO installation status

    Posted Apr 21, 2016 09:24 AM

    Hello,

     

    in the admin log I see that PMO is successfully installed and there are no errors displayed, but when I look in the application -> Administration -> Content Add-Ins, it says 'Installation Failed'

    This is a screen shot from the History tab.

     

    PMO Install History.PNG

    When I click on the Items tab, everything has an 'Installed' status apart from:

     

    'Idea and Project Category Paramterized Lookup'

     

    Can anyone please explain why the PMO status has an 'Installation Status Failed' ?



  • 2.  Re: PMO installation status

    Broadcom Employee
    Posted May 18, 2016 11:14 AM

    Hi Colin,

     

    You may have had errors during the PMO installation, which made it to show Failed. I'd probably recommend you raise a Support case with your admin.log and the export of your cmn_install_history table for us to look at.

     

    Hope this helps -NIka