Is it possible to export the action item to data warehouse of Clarity ?
Because I saw in object action item and the flag "Include in the Data Warehouse" is disabled.
Let me explain my idea, I need to keep one copie of action item to audits.
But the action itens are deleted by "delete process instance" job, so I thought in create an datamart with those information and provide one report in jasper reports.
Yes - major flaw in the product, in my opinion. We use process actions to vote on things (approve, reject), record notes, and then delete the results because the process logs take up so much file space. This made sense to someone? And, why is that very useful Notes tab not available on all Action Items, only process based actions? Another miss.
What we've done, where records of voting are required to be maintained, is to have the process copy the results to a read-only text attribute on the object record associated with the process. There, users can see who did what, when, without having to click on anything else. Data is there forever - process deletion doesn't affect it. And, the attribute can be easily exported to DWH for Jaspersoft reporting. This is a pretty clean workaround.
Here's an idea:
Any comments from anyone on this? Our IT group has started using CA PPM (14.2 on-prem) and wants a report with Action Items included. This is the solution I'm prepared to give them.
Perfect solution Dale.
Thanks Dale! Great idea!
Hi Dale, just checking to see how this solution you gave worked. Our company wants reporting for Action Items and this might be the route I take.
Proposal was not put into place.