Thank you so much for the quick response! You are correct that ‘NoClassDefFoundError on com/niku/union/interfaces/JSONSerializable’ is an error message our Windows 10 user was experiencing with OWB. (The brown box you saw was something that the CA Communities site threw up when I attempted to paste in that error message. After that happened, I could no longer edit my comment. )
Anyway, I appreciate your input. I am a functional business analyst, so I don’t get too involved in client desktop or OS issues myself, but I will pass this along to the user who is experiencing the issue. Out of our 1400 users, he is the only one using OWB, and one of the few running Windows 10. Our production support team does not provide assistance for OWB as it’s out of scope for our contract.
Again, thank you for the help.
Regards,
Jeff Moran
Sr. Business System Analyst, XIM/XT Global Applications & Integration Services
Xerox Corporation
100 S. Clinton Ave MS XRX2-24A
Rochester, NY 14604
P (585) 264-5688 Internal 8*704-5688
F (585) 423-3328
jeff.moran@xerox.com<mailto:jeff.moran@xerox.com>