Clarity

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Problem withTask Dependencies

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  • 1.  Problem withTask Dependencies

    Posted 09-10-2015 12:21 PM

    Hi!!

    We are having some problems with the task dependencies portlet view:

    the list shows the dependent tasks, but not the type of relationship beetwen them (image attached).relationship missing.jpg

    inside dependence.jpg

    Any idea of what is wrong?

    Regards!



  • 2.  Re: Problem withTask Dependencies

    Posted 09-10-2015 12:55 PM

    which version of clarity?

    I believe it's meant to say predecessor or successor , can't get it to show ether on 13.3



  • 3.  Re: Problem withTask Dependencies
    Best Answer

    Posted 09-10-2015 01:17 PM

    This was reported as a defect and resolved in 13.3.0.6 and above (and 14.x).

     

    Please see:

     

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1893127.aspx



  • 4.  Re: Problem withTask Dependencies

    Posted 09-10-2015 01:19 PM

    awesome, thanks Nick



  • 5.  Re: Problem withTask Dependencies

    Posted 09-10-2015 01:21 PM

    Hi Andy!

    We are on 13.2, so there's no way to see if the task is predecessor or successor?

    If we are no allowed to see the dependences we would like to hide this column, but we couldn't find the portlet settings.

    Is there a way to customize this portlet?



  • 6.  Re: Problem withTask Dependencies

    Posted 09-10-2015 01:27 PM

    Appears to be uneditable through the UI.

    13.2 is quite old now and is going out of support next April.

    If you can, you should think about upgrading to 14.3 which should be released soon.



  • 7.  Re: Problem withTask Dependencies

    Posted 09-10-2015 01:38 PM

    I am sorry but the view / portlet isn't available for configuration via Studio in order to hide the column.  Once you are able to upgrade to a version containing the fix the data will display though.



  • 8.  Re: Problem withTask Dependencies

    Posted 09-10-2015 01:44 PM

    Yes, we'll be upgrading soon. Now we know this we'll try to do it as soon as we can.

    Thank you both!!