Date: May 11, 2015
To: CA PPM SaaS Customers with CA Productivity Accelerator (CA PA)
From: The CA Technologies CA Productivity Accelerator Team
Subject: CA Productivity Accelerator and CA PPM SaaS
This announcement is an update to the April 15, 2015 announcement to include all CA PPM SaaS customer rather than just CA PPM 14.2 SaaS Customers.
The CA Productivity Accelerator (CA PA) Learn Link within the CA PPM SaaS is changing with CA PA v12.1 in conjunction with CA PPM 14.2. This will affect what release of CA PA that CA PPM SaaS customers should stay on or move to.
Requirements for CA PPM 13.x and 14.1 SaaS Customers
Customers on CA PPM 13.x or 14.1 will want to stay on CA PA v11.1 in order to provide the content in a compatible format for the SaaS environment. The content will be displayed in the CA PA Learn Link within the CA PPM solution.
Requirements for CA PPM 14.2 SaaS Customers
Customers who will be upgrading to CA PPM 14.2 SaaS and who will be creating custom CA Productivity Accelerator content will need to either update their current CA PA v11.1 environment or upgrade to CA PA v12.1 in order to provide the content in a compatible format for the SaaS environment. This content will be displayed in the CA PA Learn Link within the CA PPM solution.
Here are the steps to take for either option:
Install CA PA v11.1 CA PPM Help Menu Patch
Upgrade to the latest release of CA PA v12.1 (note: IE8 is not supported in CA PA v12.1)