Symantec IGA

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  • 1.  After apply 14.4.1 patch my identityEnv reset to default env

    Posted Nov 22, 2021 08:16 PM
    Hi Team,
    Recently i download 14.4.1 patch and applied to my 14.4 VAPP. 
    Patch update was executed successfully. But i noticed that after the patching, my identityEnv is been reset back to default env (where i loss my current configuration on admin tasks, Prov. Roles, PX & etc). 

    When this patch behave like this way, does it consider normal ? 
    By right after we apply any patch/hotfix, it should not impact our current setting or env. 

    regards,
    William


  • 2.  RE: After apply 14.4.1 patch my identityEnv reset to default env

    Broadcom Employee
    Posted Nov 25, 2021 04:59 AM

    Hi William,

     

    The behavior you are reporting is not expected at all and doesn't correspond to the outcome of all the tests we did.

    I would suggest that you open a support case (if not already done) so that we can investigate your issue

     

    Thanks,

    Joffrey.

     






  • 3.  RE: After apply 14.4.1 patch my identityEnv reset to default env

    Posted Dec 10, 2021 05:16 AM
    Not confirmed yet (we will try to reproduce next week),
    but it seems that we lost Identity Policies (and may be not only) from our environment after this CP1


  • 4.  RE: After apply 14.4.1 patch my identityEnv reset to default env

    Broadcom Employee
    Posted Dec 10, 2021 03:28 AM
    Hi William - Has there been a Support ticket raised for this?
    Thank you
    Rinat


  • 5.  RE: After apply 14.4.1 patch my identityEnv reset to default env

    Posted Dec 10, 2021 04:44 AM
    Hi Rinat, AndySh,
    I didnt manage to reproduce the issue, that why i did raise support ticket.

    regards,
    William


  • 6.  RE: After apply 14.4.1 patch my identityEnv reset to default env

    Posted Dec 10, 2021 04:27 AM
    Hi William,

    do you nave any news about your case ?

    Rehards,
    Andrej