Symantec IGA

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  • 1.  Multiple users request access

    Posted Nov 26, 2019 05:53 AM
    Dear Team,
      Actually when manager trying to give access for others he can select single user and ad multiple application and roles it is working fine.
      But when manager trying to select multiple user and he want assign some applications, applications are not showing.
     So please where we need change this configuration for multiple users in ca identity portal?





  • 2.  RE: Multiple users request access

    Broadcom Employee
    Posted Nov 26, 2019 11:12 AM

    Hi Jeevanreddy,

    What version of IP is this?  Is this part of Virtual appliance?  I feel like I have seen this before but could find an existing report internally.  Do "123a" and "22 22" have access to all the applications? 

    @Catherine Sullivan Do you have any other info as I thought this might have been changed a later CP of 14.2 but could not find it?

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-portal/14-2/configuring/configuring-ca-identity-portal/configure-bulk-access-request.html



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    Best regards,

    Scott Owens
    Sr Support Engineer

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    And, as always Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

    Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at enterprisestudio@hcl.com. https://www.hcltech.com/enterprise-studio
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  • 3.  RE: Multiple users request access
    Best Answer

    Broadcom Employee
    Posted Nov 26, 2019 11:31 AM
    Have you configured one of the bulk access mechanisms as per the documentation:

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-portal/14-3/configuring/configuring-ca-identity-portal/configure-bulk-access-request.html

    ------------------------------
    ------------------------------
    And, as always Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

    Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at enterprisestudio@hcl.com. https://www.hcltech.com/enterprise-studio
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