Symantec Identity Management

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How can I add hyperlink or special characters in the IMSExceptions

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  • 1.  How can I add hyperlink or special characters in the IMSExceptions

    Posted 01-03-2020 09:09 AM
    Hi,

    I need to add url hyperlink in the IMSExceptions.properties file.
    I added this information into IMSExceptions.properties

    3125=Please reset your password from <a href="https://hostname/iam/im/public/ca12/index.jsp?task.tag=ForgottenPasswordreset"\>Password Change Link</a>.

    When I test it, I saw IDM display that url but it doesn't have url link.

    I checked the html source code and saw IDM converted that message to like this

    Please reset your password from &lt;a href=&quot;https:&#47;&#47;hostname&#47;iam&#47;im&#47;public&#47;ca12&#47;index.jsp?task.tag=ForgottenPasswordreset&quot;&gt;Password Change Link&lt;&#47;a&gt;.

    I just wondering is it possible to let IDM display special characters instead of its entity name.

    Thanks

    Mark



  • 2.  RE: How can I add hyperlink or special characters in the IMSExceptions
    Best Answer

    Posted 01-03-2020 11:03 AM
    Hyperlinks in messages are fixed in 14.3 CP1

    See....
     1318280    DE409313
    CA Identity Manager does not render HTML tags properly here:

    http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-manager/14-3/release-information/Release-Notes---14_3-Cumulative-Patches/CP-IM-140300-0001-Fixed-Defects-List.html

    It is also fixed in 14.2 CP4
    http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-manager/14-2/release-information/release-notes-14-2-cumulative-patches/cp-im-140200-0004-fixed-defects-list.html



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    Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

    Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at enterprisestudio@hcl.com. https://www.hcltech.com/enterprise-studio
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