provisioning services are not starting

[Ramesh Dara]

Hi,

I am facing below issue while starting IDM vApp, version 14.2 and iam not able to login identity manager and and idm envirornment not able to start because of this issue.

ls: cannot access /opt/CA/Directory/dxserver/config/autostart/ca-prov-srv*: No such file or directory
[ERROR] syntax check for idm-userstore-router-caim-srv-01 failed: DSA idm-userstore-router-caim-srv-01 does not exist

Please suggest.

Ramesh

[Bill Patton]

I am not sure the command you are using is supposed to return anything as the config user

us to dsa:

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And, as always Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at [e-mail]. https://www.hcltech.com/enterprise-studio
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[Bill Patton]

Y0u may have to repair service to get dxserver running.

------------------------------
And, as always Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at [e-mail]. https://www.hcltech.com/enterprise-studio
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[Nicole Goldstein]

This could be caused by corrupted PID files. You can check a dxserver status by doing the following:

su to the DSA user by running su - dsa

Run dxserver status

Stop the dsa(s) by running dxserver stop
To clear the PID files Navigate to /opt/CA/Directory/dxserver/pid
Run rm /opt/CA/Directory/dxserver/pid/* - this will clear all the pid files.  
Start the DSA(s) by running dxserver start