Symantec IGA

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  • 1.  Delete Account Template TEWS call not working

    Posted May 25, 2020 06:00 AM
    Hi,

    I am trying to delete an Account template using TEWS call. I am runing the xml in SOAP UI.

    <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:wsdl="http://tews6/wsdl">
    <soapenv:Header/>
    <soapenv:Body>
    <wsdl:TaskContext>
    <wsdl:admin_id>*****</wsdl:admin_id>
    <wsdl:admin_password>*****</wsdl:admin_password>
    </wsdl:TaskContext>
    <wsdl:DeleteAccountTemplate>
    <wsdl:DeleteAccountTemplateSearch>
    <wsdl:Subject>
    <wsdl:UniqueName>CA ISD - TestAT</wsdl:UniqueName>
    </wsdl:Subject>
    </wsdl:DeleteAccountTemplateSearch>
    </wsdl:DeleteAccountTemplate>
    </soapenv:Body>
    </soapenv:Envelope>

    This is not working and I am getting the below error:
    <tews:name>com.netegrity.ims.exception.IMSException</tews:name>
    <tews:code>700</tews:code>
    <tews:description>java.util.NoSuchElementException error: No subjects returned for task: Delete Account Template</tews:description>

    I treid giving the endpoint Name also as :  <wsdl:SelectedEndPointType>CA ISD</wsdl:SelectedEndPointType> but then I get the below error:

    <tews:name>com.netegrity.llsdk6.imsapi.exception.SmApiWrappedException</tews:name>
    <tews:code>700</tews:code>
    <tews:description>[facility=6 severity=3 reason=0 status=0 message=Wrapped Exception: Not a valid IAM handle: 'CA ISD - DeleteAT']
    Not a valid IAM handle: 'CA ISD - TestAT</tews:description>

     I am able to run other tews call but not this. I have enabled the Web Service for this task. Am I missing anything here?


  • 2.  RE: Delete Account Template TEWS call not working
    Best Answer

    Broadcom Employee
    Posted May 26, 2020 07:50 AM
    I see a support case was opened for this as well. We will review the support case further.