Symantec Identity Management

Expand all | Collapse all

CSV Export Failing

Jump to Best Answer
  • 1.  CSV Export Failing

    Posted 20 days ago
    Hello,

    I am trying to export user attributes to a CSV. To do this, I have set up a CSV endpoint according to the instructions in the following link - http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-management-and-governance-connectors/1-0/connectors/other-connectors/flat-file-connector/how-to-connect-to-flat-file.html#concept.dita_d3129db5521bfce559a08532406953c63fdd43c2_CreateaConnectorServerConfiguration

    I have been able to complete the steps and I can explore and correlate the users successfully. However, when I try to add a user to the CSV via an account template/provisioning role, an endpoint account is created but the CSV is not updated. In the endpoint settings, I tried to enable the export immediately option, but after I modify the endpoint and go back into it, the checkbox is disabled. See below.

    How can I export the CSV? Does anyone out there have experience exporting a CSV?


    ------------------------------
    Kind Regards,
    Anwar
    ------------------------------


  • 2.  RE: CSV Export Failing
    Best Answer

    Posted 19 days ago
    The export writes to the Connector Server machine so check the JCS machine to see if the CSV file exists.

    ------------------------------
    Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

    Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at enterprisestudio@hcl.com. https://www.hcltech.com/enterprise-studio
    ------------------------------