Symantec IGA

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  • 1.  sending SMS alerts to users

    Posted May 05, 2020 02:45 AM
    Hello Community,

    How can we send SMS alerts to users after they successful logged in, that you are logged in at particular time with particular system IP.
    We are using Identity manager 12.6 integrated with Siteminder 12.5.

    Please suggest any process or any additional products to achieve my requirement.

    Regards,
    Girish Chandra


  • 2.  RE: sending SMS alerts to users
    Best Answer

    Broadcom Employee
    Posted May 05, 2020 10:00 AM
    IDM 12.6.x does not have any built-in SMS notification functionality, though in 14.2 and 14.3 functionality was added to allow users to recover their password or login ID with a one-time password sent via SMS text message.

    One suggestion would be to write custom code such as an Event Listener that captures the login event or some subsequent event the user performs, and sends the user an alert. You can refer to the Programming Guide for more details on Event Listeners (link below). There are a number of SMS API's available publicly on the Internet.

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-manager/12-6-8/programming/programming-guide-for-java.html

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    And, as always Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

    Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at enterprisestudio@hcl.com. https://www.hcltech.com/enterprise-studio
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