William,
This seems to be what you are wanting to do, but this document does not tell me how to tie it to an action:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-portal/14-3/administrating/administrating-ca-identity-portal/ca-identity-portal-administration/elements/environment/notification-templates.html A bit further, I am not sure I fully understand the use case.
are you wanting to notify the user that is being worked on? or the user performing the request? they may not always be the same person.
Bill
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And, as always Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.
Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at
enterprisestudio@hcl.com.
https://www.hcltech.com/enterprise-studio------------------------------
Original Message:
Sent: 11-21-2019 09:24 PM
From: William Cheang
Subject: Identity Portal - After Cancel Request generate email notification
Hi Team,
Identity Suite 14.3 vapp.
Q. In Identity Portal, if we cancel request in My Request, can it generate email notification to user ?
regards,
William