Error in AD endpoint while providing Exchange Access

[Shiva Gupta]

Hi All,

We have configured AD endpoint with Exchange databases configured as provisioning roles. When I am assigning the Database to the user, I am getting  error:

ETA_E_0083<MAC>, Account for Global User 'test_user' on Active Directory Endpoint 'ActiveDirectory' update failed: Connector Server Modify failed: code 80 (OTHER-LdapNamingException): failed to modify entry:  JNDI: [LDAP: error code 70 - Unable to set Group Membership Attribute: memberOf Reason: CAFT Error : <id=46,rc=1813,lib=\im_ccs.exe>. CAFT Timeout : 1800]: failed to modify  (ldaps://bpapcipwmv01:20411) 

Is this CA product issue or user permission issue at AD end.

Thanks
Ank

[Kenneth Verrastro]

Please review the following documentation link for configuring agent-less mode Exchange (preferred approach) else you will need to install the remote agent.

http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-management-and-governance-connectors/1-0/connectors/microsoft-connectors/microsoft-active-directory-microsoft-exchange-and-microsoft-lync/how-to-connect-to-exchange-agentless.html

[NEERAJ GUPTA]

Hi Kenneth,

Thanks for the inputs.

We have restarted the CAFT services at Excahnge server. That helped us in resolving the issue.

Ank