Symantec IGA

 View Only
  • 1.  Identity Suite SSH Permission Denied

    Posted Apr 30, 2020 04:01 AM
      |   view attached
    Hi Members


    We are runnning Identity Suite 14.2
    We facing issue in navigating to Identity Suite SSH.

    We can login to SSH using config user. But navigating at some point, it says Permission Denied.
    For e.g: I am able to reach to path cd /opt/CA/IdentityManager/ProvisioningServer

    But trying to do cd data. it says Permission Denied. How can I navigate to data folder.
    I am attaching screenshot.



    Regards
    Jaspreet


  • 2.  RE: Identity Suite SSH Permission Denied
    Best Answer

    Broadcom Employee
    Posted Apr 30, 2020 04:39 AM
    Edited by Christopher Hackett May 04, 2020 01:34 PM
    Hi Jaspreet,

    Change user to 'imps' by running the following command
        su - imps

    and then you should be able to access those directories under ProvisioningServer.

    Another user you change to is 'dsa'. It will be needed when you need to administer CA Directory in vApp.

    ------------------------------
    Regards,
    Widjaja
    ====================
    Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

    Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at enterprisestudio@hcl.com. https://www.hcltech.com/enterprise-studio
    ------------------------------



  • 3.  RE: Identity Suite SSH Permission Denied

    Posted May 05, 2020 05:43 AM
    Hi Widjaja

    Thanks for reply.

    su - imps works fine.

    But su - dsa asks for password. It doesn't accept config's password. Which password it requires.


    Regards
    Jaspreet



  • 4.  RE: Identity Suite SSH Permission Denied

    Broadcom Employee
    Posted May 05, 2020 05:55 AM
    Hi Jaspreet,

    'config' user should run 'su - dsa' and not any other user.
    You are prompted password because you run the su command as 'imps' user.

    ------------------------------
    Regards,
    Widjaja
    ====================
    Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

    Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at enterprisestudio@hcl.com. https://www.hcltech.com/enterprise-studio
    ------------------------------