Dear Broadcom IM community, good afternoon!
I hope you are doing fine! This is my first post here.
Currently, we have IM deployed as a Virtual Appliance across 4 servers (IM, PS/CS/US, IG and IP). This setup is also present on another node in another datacenter.
I am investigating why some AD tasks (mostly AD password resets) are taking longer than usual (roughly 15 minutes) to complete. In order to isolate the issue, we are querying the database for the long running tasks but cannot determine which endpoints are being the cause of the delay (we have ~300 resets/day and ~5000 resets/month, so it is not viable to go through each of these tasks one by one).
Therefore, we would like to know if anyone knows where the information highlighted in PURPLE is within the database so we can query it and get the endpoint name. We are using SQL as the database. I went through many tables (Task Persistence, Audit, ObjStore) but did not have any luck.
Also, if anyone knows how to get the domain controller to which the Connector Server is connecting on that endpoint from the logs and could share this info with us, that would be awesome!
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Software Consultant
Gliat Tecnologia da Informação
São Paulo
Brazil
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