Symantec Identity Management

Expand all | Collapse all

CA Identity Governance user "ad1\admin" is missing from Eurekify Configuration.

Jump to Best Answer
  • 1.  CA Identity Governance user "ad1\admin" is missing from Eurekify Configuration.

    Posted 27 days ago
    Hi
    I'm can't use user ad1\eadmin login IDG Portal.
    I'm not found this user in the "Eurekify" configuration.
    What should I do?
    Possible to recreate this user or assign Eurekify Admin Role to new users?

    Attachment(s)

    zip
    eurekify.zip   143K 1 version


  • 2.  RE: CA Identity Governance user "ad1\admin" is missing from Eurekify Configuration.
    Best Answer

    Posted 26 days ago
    Perhaps you have are not using the default authentication directory?

    ttps://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-governance/14-3/reference/system-properties/specify-ldap-authentication.html


    ------------------------------
    Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.

    Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at enterprisestudio@hcl.com. https://www.hcltech.com/enterprise-studio
    ------------------------------



  • 3.  RE: CA Identity Governance user "ad1\admin" is missing from Eurekify Configuration.

    Posted 20 days ago
    Dear,

    You can try to login via Client tools and provide admin role to some other user and use it.

    Thanks,
    Tanu Goyal