Few more ideas:
- Inspect tomcat logs for the error observed when IM is trying to test the connection
- Inspect IM server logs (in debug mode) when trying to test the connection
- Confirm the communication from Jasper to IM server is working (OS firewall etc)
- Edit the Report server URL and try testing with a trailing / at the end
Regards
Rinat Matityahu
Principal Support Engineer
Broadcom Technical Support - EMEA
Original Message:
Sent: 03-19-2020 12:37 PM
From: sudip karmacharya
Subject: Issue Connection jasper report server
Hi lyes,
Yes, All the information as your says configure still gets an issue.
Thank you
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Network and security Engineer technical associative
Cas Trading House
Putalisadak, KTM
Original Message:
Sent: 03-19-2020 08:41 AM
From: IYES DENDENI
Subject: Issue Connection jasper report server
Hi Sudip,
In Jasper, Please make sure your organization is called IAM and not something else.
Also right-click on the datasource and choose edit or properties, and make sure you're using the driver for MSSQL, the correct server name and port, and the credentials are also correct.
Thanks!
Original Message:
Sent: 03-19-2020 08:35 AM
From: sudip karmacharya
Subject: Issue Connection jasper report server
Hi Nicole,
This is for non-production. And we are using MSSQL as a database.
Regards,
Sudip
------------------------------
Network and security Engineer technical associative
Cas Trading House
Putalisadak, KTM
Original Message:
Sent: 03-19-2020 08:23 AM
From: Nicole Goldstein
Subject: Issue Connection jasper report server
Hi Sudip,
Is this a production/non-production deployment with an external database or are you using embedded Oracle database? If you are using the embedded Oracle database you need to add database_srv to your Jasper Server's host file.
Thank you,
Nicole
Original Message:
Sent: 03-18-2020 09:47 PM
From: sudip karmacharya
Subject: Issue Connection jasper report server
Dear Nicole,
Yes, Communication also Fine with each other.
From IDM to Japser Server Telnet
------------------------------
Network and security Engineer technical associative
Cas Trading House
Putalisadak, KTM
Original Message:
Sent: 03-18-2020 12:49 PM
From: Nicole Goldstein
Subject: Issue Connection jasper report server
Hi Sudip,
You will want to ensure that the two servers can communicate with each other. From your IDM server can you telnet over to your jasper server on port 8080? From your IDM server, are you able to ping your jasper server?
Thank you,
Nicole
Original Message:
Sent: 03-18-2020 12:46 PM
From: sudip karmacharya
Subject: Issue Connection jasper report server
Hi Nicole,
We have already configured the steps you have shown above but still no changes.
Is there anything else that we are missing out?
Regards,
Sudip
------------------------------
Network and security Engineer technical associative
Cas Trading House
Putalisadak, KTM
Original Message:
Sent: 03-18-2020 07:53 AM
From: Nicole Goldstein
Subject: Issue Connection jasper report server
Hi Sudip,
You need to ensure the following:
- Copied your iam.jks and iam.properties files from your IDM server to your Jasper Server.
- Once those files are copied restart both tomcat and IDM.
- Confirm that your idmadmin user has access to the IAM organization within Jasper Server
- Confirm that you imported the correct standard reports from your IDM server into your Jasper Sever.
- Confirm that you appropriately set permissions for the organization on the Jasper Server.
You can review this integration guide here: https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-manager/14-3/installing/install-and-configure-ca-business-intelligence-jasperreports-server.html
Thank you,
Nicole
Original Message:
Sent: 03-18-2020 07:46 AM
From: sudip karmacharya
Subject: Issue Connection jasper report server
Dear team,
Currently, We are facing a problem connecting with JasperServer.
I am follow up on this Install and Configure CA Business Intelligence JasperReports® Server Document.
Please any help on this Issue?
Thank you,
------------------------------
Network and security Engineer technical associative
Cas Trading House
Putalisadak, KTM
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