Layer 7 Identity Management

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Identity portal: Pending tasks having implementation option disabled if multiple requests are checked on the check box

  • 1.  Identity portal: Pending tasks having implementation option disabled if multiple requests are checked on the check box

    Posted 08-14-2019 12:34 PM
    Dear All,

    We have an issue where the approver is seeing disabled "implement" option when he/she checks multiple requests for approving/implementing.
    But when she checks 1 or 2 requests she is able to approve/implement the request.
    Please help us in resolving this issue if anyone has faced the same.
    Please share us your thought if you are aware of where we can edit in IM portal to make the approve/implement button appear even when multiple requests are selected.

    This is the screenshot of the issue( Implement option is at the bottom right corner).
    image001.jpg@01D551B7.E1BAFA10" class="img-responsive" data-mce-hlimagekey="da7e06e4-74af-3643-bd24-59a1b4fc2830" data-mce-hlselector="#MainCopy_ctl02_TinyMCEEditor_TinyMCEContent" width="964" height="431">Thanks & Regards,
    Shilpa A


  • 2.  RE: Identity portal: Pending tasks having implementation option disabled if multiple requests are checked on the check box

    Posted 08-15-2019 11:36 PM
    Hi Rahul,

    The screenshot is missing in the post. Please provide steps to reproduce the problem. What is the version of IP?

    Regards
    Kavita